Regional News

Douglas PUD Facilities Closed to the Public

Mar 18, 2020

In response to the Coronavirus (COVID-19) pandemic, effective March 18, all Douglas PUD facilities will be closed to the public until further notice. Douglas PUD provides essential utility services to our community. We take our responsibility seriously, and want to minimize possible exposure to our employees and customers.

The utility will maintain regular staffing and hours with customer service being provided through the drive up, telephone communications, online and mobile device access. Utility operations crews will continue field work and respond to power outages and will continue to make power restorations in the safest and quickest manner possible. The March 23^rd Commission Meeting will be conducted through conference call. Please see the Draft Agenda posted on our website the Friday before the meeting under Latest News for details.

Customer Options:

Sign up for Auto Pay and E-Bill and receive a one-time $10 account credit!
https://DouglasPUD.org for more info
Phone payment can be made by calling 1-844-203-6546
Online payment can be made at https://DouglasPUD.org or through your SmartHub App
Drive Up and Drop Box payments
Mail payments
New Service: call ahead, 509-884-7191, your paperwork will be processed through the drive up
New Construction: please follow instructions: https://DouglasPUD.org/services/electric-service-guides